frequently asked questions

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If you would like the free Basic Access Membership fill out  the Contact Us form or email tamara@changeswellness.ca.  If you would like the Premium Access membership go to the Changes Community tab on the website menu.  When you hit the subscribe button you will be taken to the PayPal website to make an account.  You will have the option to pay using your credit card or link your bank account to PayPal.  Your payment will be deducted on the same date every month. This PayPal account will be used if you need to make any changes to your subscription.

Changes is hosted via an app that can be downloaded onto your phone or accessed on your computer.  After you join you will receive a Welcome email outlining which app to download and how to access it. You will also be asked to forward a short bio and a picture so that you can be introduced to the other members in the group.   

Once you've downloaded the app you can start exploring! Go through the groups and see which ones interest you.  There is a calendar posted every 2 weeks under the Announcements group that outlines what is being offered that week.. You can upload a profile picture and cover photo, search for topics using the search functions, and post comments or photos.  There are tutorials posted or if you'd like Tamara can do a videoconference with you to walk you through the different features like setting your notifications.   

All videoconferences for Premium Members are hosted using Zoom so you will need to download the app.  This can either be done ahead of time or your device will prompt you on how to do it the first time you click on a link to access a meeting.  If you are in a rural setting you may find that the video feature won't work as well as just using audio so people can hear you but not see you.